Right of Withdraw
The client may withdraw from the agreement within a period of 14 days, without citing any reasons, by writing to firstname.lastname@example.org. Whether the product (or products) have already been delivered, this period starts with the delivery itself of the product (or products). In that case the client will be responsible to return the product (or products) to Talentart at the following address: Arthewall, via Ampere 61/A – 20131 Milano, Italy.
As stated by the Italian Law, the return of any damaged or incorrect product will be free of charge (the equivalent cost – if not exceeding 10€ – will be charged back to the client), while if the return applies to products that were corresponding to the order and have been delivered intact you will be charged the return shipping cost. That cost may vary depending upon the size and volume of the product (or products).
Products damaged by detergents / additives, or products damaged by the client for malpractice will not be replaced or refunded by Talentart srl. A copy of the delivery note will need to be placed inside the return packing box. The risks of transport for the return of the product (or products) is on the client.
Refunds will be done within a period of thirty (30) days from the date on which the client advised Talentart srl of the right of withdrawal exercise.